IP-Based phone systems transfer calls using your high-speed Internet connection, rather than digital or analog connections. Voice over Internet Protocol, VoIP for short, is technology for the delivery of voice communications and multimedia sessions over the Internet. VoIP’s debut dates back to 1995, a couple years after the World Wide Web became available to the masses. Back then, there was still a lot of work to be done in order to foolproof the technology, but over time VoIP has perfected voice quality and reliability. Soon, all phone lines will be IP-based!
We use cloud-based internet phone lines, which will actually improve the clarity and reliability of your phone calls. With less background noise on the line, you will be able to better hear and understand your customers. We will ensure you have the proper technology for your business so that your phone calls and internet are completely optimized.
Businesses are switching over to VoIP with great ease and satisfaction. In order to make this shift, you’ll need an IP-enabled phone or VoIP phone adapter, a strong internet connection, and a router. VoIP allows users to operate the same devices they always have because an analog telephone adapter (ATA) can be used for connecting analog telephones and fax machines to the digital phone system. Part of our approach is to keep things simple. If you do not see a service you are interested in on our website, reach out to us, as 99% of the time we can help you. We welcome transparency, which is why we want you to know exactly what we’re installing, why, and how. We find that a face-to-face discussion with our clients leaves them with a clearer understanding, which is something we welcome.
Traditional phone systems and UC&Cs require the addition of SBC and VPN infrastructures to work remotely to protect your system from cyber attacks and external viruses.
SBCs and VPNs (dedicated hardware or software applications that secure and govern the manner in which phone calls are initiated) are not included in the traditional PBX package you purchase and require constant maintenance and attention. Otherwise, your data is in danger. You will end up spending more and increasing your risks. Failure to update these infrastructures can be extremely costly and cause more damage.
Your communications system must be inherently safe without requiring additional infrastructure.
Wildix is secure by design. It does not need SBCS or VPNS, and voice and data are always protected because it is created with a native encryption system.
nabling network address translation (NAT) prevents this! NAT is a feature that equips the VoIP devices with a private IP address. This creates a barricade between the devices from open internet traffic, preventing hackers from getting through.
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What Are Customers Have to Say
Trustindex verifies that the original source of the review is Google. Rob and Teleworks are excellent in the space of telecom, low voltage hardware, security, cameras, wiring and simply saving his clients money. Especially in the world where costs and expenses have significantly increased it is good to know there are ways for businesses to save money and Rob is the best on helping companies in the technology arena. AND a great resource for any company that is relocating to a new building or unit.Trustindex verifies that the original source of the review is Google. I highly recommend Teleworks! They recently installed our new phone system and the transition has been seamless. They have patiently trained our team, checking in to ensure everyone is comfortable and confident with the system. Doug and Rob are incredibly knowledgeable and knew exactly what we needed to upgrade and reduce costs. Thrilled to have found such a great company to partner with.Trustindex verifies that the original source of the review is Google. I have a busy insurance agency and been using Teleworks now for several years and have had a very good experience. They set up our phone system - converted my office from a landline system to their VOIP system. We have 8 phones and 8 phone stations - and they did the set up professionally and are reasonably priced. Any time I have an issue they are very responsive and are at the ready to assist should there be a problem. I would highly recommend them for your phone services.Trustindex verifies that the original source of the review is Google. Just had Teleworks Communications install our new phone and fax system, Doug and Brian are great! Very smooth transition, in 5 hours every thing was done, all staff trained, issues and requests handled. Also, fun fact the phones we chose were made in Ukraine.Trustindex verifies that the original source of the review is Google. Nothing but wonderful things to say about Teleworks!! Impeccable customer service - quick, efficient, and everyone is so kind and helpful. They also saved us a lot of money, and really tailored their product to work for our business. We have a three floor restaurant with a complicated set-up and a lot of specific needs and they have met and exceeded all of them!Trustindex verifies that the original source of the review is Google. Teleworks has been great for my office and the new office i have in my Home! I can get calls at home that are calling my office. The whole system saved me couple of hundred dollars a month from my old phone system.Trustindex verifies that the original source of the review is Google. Rob and the team at Teleworks always do a great job with our phone systems. They are readily available, knowledgeable about different products and options, and patient while laywomen like me try to figure things out! Highly recommend them for all your telecommunications needs! Gina Farra, Director of Operations, PropertyWorx LLCTrustindex verifies that the original source of the review is Google. A fantastic company. They go WAY above the usual with customer service. Very happy with their services!Trustindex verifies that the original source of the review is Google. Our non-profit organization changed our phone system over to VOIP about 3 1/2 years ago. We're pleased we went with Teleworks. Installation went smoothly and Rob and Doug trained our staff on how to use the new system. The phones have a bunch of great features that our old ones didn't have. The email notification of incoming voicemails has been very useful during this pandemic. I'm able to listen to and forward the recordings to other staff from any mobile device. Seldom have we had any technical issues, but when we have, Doug or Rob is easy to get a hold of and quickly troubleshoots the problem. They are always professional and courteous. I highly recommend Teleworks!Trustindex verifies that the original source of the review is Google. Rob and his team have helped us upgrade our infrastructure, as well as, support an office expansion. Always knowledge, timely and offer a great level of service. Highly recommend Teleworks to any business owner.
